Find a therapist is a website/app that makes it easy for the user to search, through its database and find a a therapist.
April 2022 – June 2022.
In Jamaica, there are not proper channels for mental health services. You can get a therapist through referral and normally therapy is a bit expensive. The plan is to develop a website that makes it easily accessible for the average person .
Build a website and app, that has resources to a majority of mental health professionals around the island.
Lead UX Designer/ Researcher
Wireframing, prototyping, researching.
Understanding the User
User Journey Maps
The site would be simple. The homepage, a directory where you can search for the mental health prof you need. And a contact us page for any questions.
We did an unmoderated user study remotely with 5 participants for 20-30 minutes to see how users reacted to the app. Also we were trying to ascertain any pain points people would have with the app and website so far.
What we found that overall the app was simple in finding the therapists but confusing in how to pay the therapists or how to pay in general.
Hi Fidelity Prototypes
I did 2 mockups; the computer screen and the mobile app user flow. I normally do my designs in Figma because its easier to use but did it in Adobe XD for this project.
The design is very straight forward and I enjoyed it. You can test the app out Here
I would leave that to the dev team to develop some audio plugins for the visually impaired as well as captions for the hearing impaired.
Over all users loved the idea of the app and how easy it is to use.
What I learned:
I learned how vital mental health checkups is out here. And how great the experience is of starting a design revising it and creating a better experience for users. This case study inspired me to create to the point that I built a website called TherapyJa dedicated to being a resource for mental health doctors and advocates within the Caribbean.
Its not an actual app yet. But the website is the first step.